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Buyer FAQs

Seller FAQs


Frequently Asked Questions - Sellers


Will I have to pay anything to use

We charge the seller an administration fee from as little as £149 plus VAT. We won't charge the administration fee again if the seller wishes to use us for another auction should the property not sell first time round. 

Who will take care of viewings? will offer viewings for certain lots.  These will be completed via an auctionmove representative, the vendor or a third party associate dependant on the type of lot and its location.  


How long are properties available for?

The auction itself will last upto four weeks. If a winning bid is not reached after this, you may relist the lot or negotiate with any bidders. Buyers will be able to view properties online 24 hours a day – seven days a week, making sure that your property details can always be accessed and bid upon.

Do I have to accept the highest bid?

Sellers must accept the highest offer, providing that the reserve price has been met. The reserve price will be set by you before the live auction begins. This allows you to protect the minimum value you would expect for your property whilst allowing a competitive bidding.

How will my house be marketed?

There are several ways in which your property will be marketed:
1. have a database of cash investors who are looking for property with specific requirements.  Should your property meet their desires, an email will be sent notifying them that their ideal lot is for sale.  

2.  There will also be numerous local and national PR and advertising campaigns both online and offline throughout the year.

3.  Sale boards placed outside the lot to create and boost any local interest.

 Can I accept a bid once the auction has begun?

You may choose to close the auction early should you wish to take the highest bid on offer.  Your representative can discuss this further with you.
How will I be kept up-to-date with any bids made on my property?
You will receive email updates throughout the auction process when any bids on your property are made. This way, you can track the offers and also how many people are bidding.

What is the payment process?

The initial deposit unless stated otherwise will be 10% of the winning bid price. This must be paid by the winning bidder by the end of the working day of the winning bid.

This deposit will be received by via an HSBC Client Holding Account and passed onto your nominated solicitor along with the signed sale memorandum.

The buyer will be required to complete the purchase within 28 days (unless stated otherwise).  Please refer to your solicitor for details of how and when the completion monies will be taken. 
What happens if the reserve price is not met?
You may wish to relist the property in order to generate more interest or renegotiate prices with current bidders.

Where can I find help?

Help is available via email or telephone, generally between the hours of 9am and 5pm. Should you need assistance, please do not hesitate to Contact Us.

How do I get started?

You simply need to register onto the website at There, you will simply fill in a form and one of our representatives will contact you.



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